Company: thyssenkrupp Uhde India Private Limited
Position: IT Service Owner - Computing Power_SPS
Primary Location: Mumbai
Department: IT
Employee Type: Permanent
Experience range (Years): 15 to 18 Years
thyssenkrupp Uhde India is part of thyssenkrupp Uhde GmbH, which belongs to the Decarbon Technologies Segment of the international industrial and technology company thyssenkrupp AG. It is a technology-oriented project executing company involved in the design and construction of plants for fertilizer, green chemicals, petrochemicals in India and abroad with technologies for DAP-NPK, Green Ammonia, Hydrogen etc. in its portfolio. It offers a range of services viz. EPC / EPCM / PMC and has successfully executed more than 850 projects with its technologies or from other world-class Licensors.
Role & Technical Responsibilities:
- Define and execute the global strategy for computing power
- Drive standardization & harmonization of support processes across geographies
- Own the full lifecycle computing power services including Microsoft collaboration services,
data center & cloud management
- Lead continuous improvement initiatives to enhance service quality and efficiency
- Implement ITIL based best practices and ensure compliance with governance and security standards
- Manage vendor relationships and outsourced support teams where applicable
- Lead, mentor and develop regional service leaders
- Build and lead a high performing global team
- Communicate & collaborate effectively within the global IT team and with business
stakeholders to ensure integrated service delivery.
Requirements
- Qualification: Engineering Graduate – IT, Computer Science
- Proven experience in managing global IT computing power services in a large enterprise
- Strong knowledge of ITIL framework, Six Sigma
- Familiarity with operationalizing and integrating leading IT service methods into practice
- (e.g., data centre, cloud computing)
- Strategic thinker with strong execution capabilities
- Ability to lead cross-cultural teams and manage change in a complex environment
- Strong analytical and decision-making skills
- Leadership skills in a global context and a strategic mindset to develop an IT organization.
- You are willing to learn and adopt new technical and management skills.
- You work pro-actively closely together with colleagues to identify and execute the best solutions.
- You are flexible and open to working in a globalized IT organization which includes travelling and strong collaboration within global teams.
- Your verbal and written communication skills are proficient.
