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Provide Technical Support & Services for mid-range system within the technology/domain scope, perform trouble shooting, fault analysis and provide recommendation for improvements. In conjunction with other services support team, deliver the services to meet with SLA and customer's standards and requirements. Take problem ownership and follow through problem escalation procedure for all critical problems during the operational support.
Providence, one of the US's largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world', Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.
Job ID: 147004635
