Service Now ITOM Developer

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Experience Range: 7 – 12 Yrs

Location : Bangalore ,Kolkata, Hyderabad, Bhubaneshwar, Pune, Kochi, Ahmedabad and Chennai

What we are looking for

Must Have

• Experience in ServiceNow developer with Implementation experience in ITSM, ITOM, HAM, SAM modules.
• Strong knowledge in ServiceNow Integrations with 3rd party tools.
• 3X ServiceNow Mainline certifications are preferred
• Strong knowledge in Discovery, CSDM and CMDB maturity enhancements
• Experience in Development – Platform and Data
• Experience in providing platform roadmap assessing the current situation.
• Strong knowledge in ServiceNow development: Business rules, script includes, client scripts, ACLs, Discovery patterns, Flow designer and platform configurations
• Supports design and implementation of a platform operating model to achieve customer desired outcomes

Responsibilities:

• Work on High Level Design Documentation and Technical Design Documentation and propose solutions that best suits platform capabilities.
• Capability to decide Configuration vs Customization and propose the best solution to Customer.
• Conduct continuous improvement workshops specific to CMDB with Customer to understand the pain points and propose remediations.
• Build/ Propose solutions to optimize platform performance and minimize long-term technical risk

Minimum Qualification:

• 15 years of full-time education

Virtual Interview on 27th Sep 2026 (Saturday)

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