Job Description

Service-Now CMDB Administrator @ Walkin @Gurugram Location

Service-Now CMDB Administrator

Location: Gurugram, Haryana

Address: TCS GG7 office is located at Skyview Corporate Park, Sector 74A, Gurugram, Haryana, 122004

Experience: 4 years to 12 years

Interview Mode: Walk In Drive

Interview Date: 18th July 2025 (Saturday)

Interview Time: 10: 00 AM to 2: 00PM

Must-Have:

Manages ServiceNow Discovery.
Ensures that horizontal discovery and service mapping products are highly available, reliable, and performant.
Creates and maintains custom patterns, probes, and sensors to accommodate internal discovery requirements.
Establishes and maintains discovery schedules.
Monitors discovery and service mapping results, reconciling, and addressing any anomalies.
Proactively plans capacity of ServiceNow MID servers and maintains and configures appropriately.
Works with Service Owners and SMEs to ensure that accurate service maps are discovered and maintained.
Participates in platform upgrade planning, testing, and validation.
May participate in projects including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time.
Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams.
Service Now Discovery Configuration
Discovery credentials, IP Range, Jobs configuration, Behaviors
Discovery Mid Servers Installation and Load balancing
Knowledge of Probe & Patterns
Knowledge of Pattern Customization
Troubleshooting Discovery Issues
Candidate should have good Admin / Configuration / Development knowledge In context of Discovery Product: -
Asset management and CMDB
UI Actions / UI policy / Access Control Lists, etc.
Understanding of Server-side scripts like Script Includes, Business Rules etc.
Used ACL's for controlling the security mechanism in Service No
Exposure of REST API for Integration
Should be able to provide solutions for requirements from customers.
Should be able to provide effort estimate of requirements.
Excellent communication skills.
Understanding of Cloud Native discovery and able to setup discovery for public cloud Servers, Databases Instances, Databases and Containers.
Experience working with Client, proactive approach, confidents.
Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor.
Knowledge on ServiceNow Graph Connector and tools it can be integrated with.