Key differentiator: Unlike traditional process consultants, these roles emphasize rigorous AI driven benefits quantification, Finance-validated ROI tracking, and full lifecycle ownership from process mapping through implementation and scale. Each role is expected to deliver documented efficiency gains over two years.
Must-have Qualifications
5+ years domain experience in the respective area (Service Management)
Demonstrated experience quantifying and tracking efficiency benefits
Business case development with ROI analysis and Finance collaboration
Black Belt certification or Lean Six Sigma experience
Track record of shepherding initiatives from concept through production deployment
