Written weekly reports about his area, spare parts necessities, co-ordination with North APS team and general field problems;
Communicating with customers about Service, maintenance and troubles and arranging the service personnel for his area
Capability to solve technical problems with his own hands as well as by directing sub ordinates from respective locations.
Critical service work needs to be done by himself
Arranging service and repair processes
Administration of the equipment data and service reports.
Analyzing warranties and finding technical solutions for the failures
Supporting Sales department with technical know-how for possible machine sales;
Arranging machine handing over and weekly service visits
Information share with Manager of Spare parts department regarding pirate parts, lifetime of wear parts, results of field tests and other marketing information.
Frequent Customer visits with respective area engineer;
