Service Engineer
Service Engineer
Johnson Controls India- Posted 22 hours ago
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Job Description
Job Summary
The Service Engineer will be responsible for installation, commissioning, maintenance, troubleshooting, and servicing of Building Management Systems (BMS), Fire Alarm Systems, Access Control Systems, CCTV Surveillance Systems, Intrusion Detection Systems, and other ELV/Security solutions. The role requires strong technical expertise, customer interaction skills, and the ability to ensure system uptime and compliance with safety standards.
Key Responsibilities
The Service Engineer will be responsible for installation, commissioning, maintenance, troubleshooting, and servicing of Building Management Systems (BMS), Fire Alarm Systems, Access Control Systems, CCTV Surveillance Systems, Intrusion Detection Systems, and other ELV/Security solutions. The role requires strong technical expertise, customer interaction skills, and the ability to ensure system uptime and compliance with safety standards.
Key Responsibilities
- Perform installation, testing, commissioning, and maintenance of Fire & Security Systems.
- Diagnose and resolve faults in fire alarm, CCTV, access control, intrusion alarm, and control systems.
- Conduct preventive and corrective maintenance activities as per service schedules.
- Attend service calls and ensure timely closure of customer complaints.
- Maintain service reports, maintenance records, and documentation.
- Coordinate with customers, subcontractors, and internal teams for project execution and service delivery.
- Ensure compliance with safety regulations, quality standards, and company procedures.
- Support system upgrades, modifications, and integration activities.
- Provide technical training and guidance to customers when required.
- Participate in on-call support and emergency breakdown response.
- Knowledge of Fire Detection & Alarm Systems.
- Experience with CCTV, Access Control, Intrusion Alarm, and ELV Systems.
- Understanding of Control Systems, BMS, and PLC basics is preferred.
- Ability to read electrical schematics, wiring diagrams, and technical drawings.
- Strong troubleshooting and problem-solving skills.
- Good communication and customer service skills.
- Familiarity with safety standards and statutory compliance requirements.
- Diploma / Bachelor's Degree in Electrical, Electronics, Instrumentation, Automation, Mechatronics, or related discipline.
- Relevant certifications in Fire & Security Systems are an advantage.
- 2 to 6 years of experience in installation, commissioning, or servicing of Fire, Security, ELV, or Building Automation Systems.
More Info
Job Type:
Industry:
Employment Type:
Key Skills
Technical drawings
Intrusion Alarm
Fire Detection Alarm Systems
ELV Systems
Electrical schematics
Cctv
PLC basics
About Company
Skills:
automation, Java, Windows, Git, Network Troubleshooting, Linux, mechanical equipment, electrical circuits, Control Systems
Skills:
wiring diagrams , AOI, User Manuals, Pick-and-place machines, Motors, Diagnosing and repairing mechanical or electronic issues, Sops, Familiarity with standard maintenance procedures and schedulers, Pneumatic, Sensors, Solder paste printers, Understanding control systems, X-ray inspection systems, Schematics, Basic IT Networking skills, Reflow ovens, Understanding of basic PLC functions
Skills:
wiring diagrams , automation systems, industrial automation concepts, drive manuals, Plc, VFD programming, Rockwell Drives, Low Voltage Drives, AC DC Servo Drives, parameter settings, SCADA
Skills:
Service Assurance, Excel Vba, Ms Office, RF service commissioning, Autocad, Service IOT, Continuous Service Improvements, IP infrastructure, Service Fulfilment, measurement communications, monitoring and control systems