Service Engineer
Location: Jamshedpur
Pre- requisites:
- BE/ Diploma in Electrical / Electronics or similar qualification
- Good Knowledge on Low Voltage drives with engineering & commissioning / service exposure of 5+years (for BE) / 7+ years (for Diploma) experience in drives.
- Application and maintenance knowledge in various industries like Steel, Cement, Textile, Paper, Polyfilm, teel process lines like CRM, CGL, HSM etc.
- Good communication skills & service attitude is important.
- Know how on Siemens Drives like G120, S120, G130, Micromaster (MM440), Servo motors & PLC will be considered as additional benefit
Roles & Responsibilities:
- To provide service support to customers at a short notice and ensure customer delight
- Drive service business portfolio ( service contract , retrofits , spare parts , repairs )
- To provide lead generation to sales team for business growth
- To monitor & take actions on open calls, escalated cases, KPI
- Focus on industry segment like Sugar / Cranes / petrochemical /Metal/ Paper Industries apart from discrete industries which is in line with our portfolio growth commitment
- Extensive and frequent travel (daily/local + occasional PAN India)
- Must be available for 24/7 breakdown support
Coverage Area: Jharkhand & Bihar (with occasional PAN India travel)
