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Job Description
Position: Service Engineer – On-roll
Experience: 2–3 Years
Education: Diploma / B.E./B.Tech
Preferred Industry: Service Industry
Location: Delhi
Travel: Willingness to travel extensively (70%) across India
Key Responsibilities
• Handle customer technical queries and provide on-site support
• Diagnose and troubleshoot product issues and failures
• Repair and refurbish PCBs, batteries, adapters/chargers, OLEDs and detectors
• Perform system-level testing and validation
• Support installation, commissioning and preventive maintenance at customer sites
• Troubleshoot technical issues and provide timely solutions
• Prepare technical reports and maintain service documentation
• Coordinate with the Bangalore team for effective issue resolution
• Provide technical/refresher training to customers when required
Required Skills
• Strong troubleshooting, analytical and problem-solving skills
• Hands-on experience with diagnostic, assembly, repair and maintenance tools
• Good customer-handling and communication skills
• Hindi communication skills are required
• Good knowledge of MS Office
• Detail-oriented with a focus on precision and accuracy
• Willingness to travel extensively across India
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