Service Engineer - Biomedical

Careworx - Digital Healthcare Platform, helps in digitalization of hospitals, Clinics, Diagnostic labs and Pharmacies for improving operational efficiency and to deliver superior experience to patients.

Role : Service Engineer

Job Description:

Installs and optimizes hardware/software/network products and configurations of our varied

products at customer sites.

Diagnoses and resolves product performance problems.

Performs maintenance and repairs.

Ensures customer satisfaction by advising customers on preventive maintenance and

configurations, which may impact product performance.

Proactively responds to potential equipment issues.

Deliver fully integrated solutions, which may include peripherals, communications, operating

systems and applications software.

Train other field engineers and customers in the solutions

Travel during normal working hours to accounts based on a weekly schedule under Service

Manager

Coordinate closely with sales and application team for necessary operational requirements

Qualification requirements:

A BE or B.Tech degree in Electronics/Biomedical.

Minimum of 3 years of experience in a similar position.

Experience with troubleshooting and problem solving.

Must have handled a team of service engineers, with responsibility for customer service.

Verbal and written communication is clear, respectful and timely.

Enjoy travelling and visiting customers.

Please send your resumes to [Confidential Information]