Service Engineer

Aditi Tracking Support

Ahmedabad

1-6 Years

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Posted a month ago
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Job Description

Key Responsibilities:

Utilize effective strategies and tools to identify and provide solutions to customer concerns.
Communicate and collaborate with clients, engineers, and other technical staff to ensure timely and effective service delivery.
Monitor inventory levels and reorder materials or parts as needed to maintain service efficiency.
Conduct research and attend workshops to stay updated with the latest industry developments, tools, and best practices.
Prepare and present detailed reports on service performance, findings, and improvement recommendations to managers and supervisors.
Ensure customer satisfaction through timely resolution of technical issues and proactive support.
Maintain a record of maintenance activities, repairs, and installations for reference and compliance.
Adhere to safety standards and company protocols during fieldwork and service operations.

Desired Candidate Profile:

Diploma or Bachelor's degree in Electronics, Electrical, Mechanical, or related engineering fields.
13 years of experience as a Service Engineer, Field Engineer, or Technical Support Engineer.
Strong technical and troubleshooting skills.
Excellent communication and interpersonal abilities for client coordination.
Knowledge of service documentation, maintenance tools, and testing equipment.
Ability to work independently and manage time efficiently.
Willingness to travel as required for on-site service or installations.

More Info

Job Type:

Permanent Job

Industry:

Transportation, Logistics

Role:

Service Engineer

Function:

IT- Hardware/Telecom/Technical Staff/Support

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Aditi Tracking Support

Established in the year 2011, Aditi Tracking Support Pvt. Ltd. (ATSPL) has been empowering businesses with cutting-edge solutions in asset tracking and advanced telematics. We help our clients monitor and manage their resources, to achieve greater business efficiency and profitability. "Aditi Tracking Support Pvt. Ltd. (ATSPL) has been at the forefront of empowering businesses with cutting-edge solutions in asset tracking and advanced telematics since 2011. As India's premier GPS tracking company, we specialize in providing comprehensive fleet management software, enabling our clients to monitor and manage their resources efficiently, driving greater business profitability. Our real-time vehicle tracking system sets us apart with its user-friendly interface and robust functionalities. It goes beyond conventional tracking by offering detailed trip reports and pinpointing critical vehicle details, such as excessive idling and route changes. At Aditi Tracking, we take pride in our smart configurable database, allowing you to establish a virtual drive that aligns seamlessly with your business needs. With a track record of serving hundreds of thousands of vehicles across India, our industry-leading technology has garnered acclaim and awards. At ATSPL, we not only deliver innovative telematics solutions but also prioritize world-class customer service. Join us on a journey where technology meets efficiency, and let Aditi Tracking be your trusted partner in achieving optimal fleet management and business success.

Job ID: 131804853

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