service desk

Tata Consultancy Services Limited

Hyderabad, Chennai, Bengaluru

3-5 Years

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Posted 11 days ago
Over 300 applicants

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Job Description

Role & Responsibilities

Provide technical and system support across Windows OS, networking, Active Directory, and DNS.
Deliver customer support through phone, email, and remote tools.
Identify, diagnose, and troubleshoot technical issues.
Categorize, log, and track user queries while ensuring timely resolution.
Guide users with appropriate solutions and recommended actions.
Collaborate with team members to resolve escalations and maintain service quality.

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Indian

About Company

Tata Consultancy Services Limited

A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Job ID: 133344369

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