Service Desk Associate

Hiring Alert: Service Desk Associate

Location: Bagmane Tech Park, Bangalore

Role: Service Desk Associate

Qualification: 12th Pass & Above (BE/ B.Tech not eligible)

Experience: Freshers Only

CTC: 3.5 LPA (Up to 22,500 Take-Home)

Shift: Rotational Shifts with 2 Rotational Week-Offs

Cab Facility: Two-Way Transportation Provided

Age Limit: Up to 25 Years

Key Requirements

Excellent English Communication Skills

Immediate Joiners Preferred

Willingness to work in rotational shifts

Basic understanding of customer service and troubleshooting preferred

Job Responsibilities

Provide first-level technical support to end users.

Handle customer queries via calls, emails, and chat.

Log and track incidents using ticketing systems.

Troubleshoot basic hardware, software, and application issues.

Escalate unresolved issues to the relevant support teams.

Ensure timely resolution while maintaining high customer satisfaction.

Why Join

Freshers-Friendly Opportunity

Career Growth in IT Support & Service Desk Domain

Work with a Leading Global IT Services Company

Attractive Salary Package & Cab Facility

Interested candidates with excellent English communication skills can share their updated resume today at [Confidential Information] / 8192866715