Service Area Manager- Literature Surveillance

Service Area Manager – Literature Surveillance

Location: India

Business Unit: Safety & Vigilance

Employment Type: Permanent, Full-time

About the role

PLG is looking for an experienced Service Area Manager – Literature Surveillance to lead our Literature Surveillance activities and team in India.

This role combines people management, pharmacovigilance literature expertise, project management, client management, and operational oversight. You will ensure high-quality and compliant delivery of global and local literature surveillance activities across multiple clients while supporting team development and continuous improvement.

Responsibilities

• Lead and develop the Literature Surveillance team, including resource planning, coaching, training, and performance management.
• Oversee global and local literature surveillance activities across multiple client projects.
• Manage project delivery, workload, quality, timelines, and client expectations.
• Act as a subject matter expert for Literature Surveillance processes and best practices.
• Monitor KPIs, quality indicators, CAPAs, and support audits and inspections.
• Support new client/project setup and maintain strong client relationships.
• Drive continuous improvement and harmonisation of processes.
• Contribute to proposals, RFPs, and business development activities when required.

Your profile

• Bachelor's degree or above in Life Sciences, Pharmacy, Medicine, or a related scientific discipline.
• 5+ years of relevant experience, ideally within Pharmacovigilance, Drug Safety, or Literature Surveillance.
• Strong knowledge of scientific and medical literature surveillance within Pharmacovigilance.
• Previous team management or leadership experience.
• Strong project and client management skills, ideally managing multiple projects or accounts.
• Good understanding of quality systems, regulatory requirements, KPIs, CAPAs, audits, and inspections.
• Excellent communication, organisational, and problem-solving skills.
• Fluent written and spoken English.

Why PLG

Join an international life sciences organisation where you can combine your scientific expertise and leadership skills while helping shape and develop PLG's Literature Surveillance activities.

Ready for your next challenge Apply now and join our team!