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Service Advisor-After Sales

3-5 Years

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

  • Contact customers to understand satisfaction levels and receive, log, and track complaints.
  • Troubleshoot problems via phone, WhatsApp, and occasionally in person.
  • Coordinate dispatch of support technicians, ensuring the right parts and skills are available for issue resolution.
  • Follow up to close complaints and ensure a positive customer experience.
  • Track sales of parts required for support and service.
  • Conduct regional service camps for repairs and gather customer feedback.
  • Provide clear summaries of product and process feedback, offering recommendations to OEMs based on complaints.

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Seven Consultancy is a result of the motivation of young entrepreneurship under the guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have access to an overall career solution. Seven consultancy believes in shaping the way of success for its clients. Journey of Seven Consultancy started in 2007. Now it has crossed many milestones and added so many feathers in its crown. Currently operating from Kolkata & Mumbai to provide services all over India & abroad.

Job ID: 135565415