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Key Responsibilities:
Customer Service:Greet guests warmly, present menus, and provide recommendations.
Order Taking:Accurately take food and drink orders and relay them to the kitchen and bar.
Food & Beverage Service:Deliver orders promptly and ensure customer satisfaction.
Billing & Payment Processing:Handle cash, card, and digital payments using a POS system.
Table Maintenance:Clear tables, reset dining areas, and ensure cleanliness.
Communication:Work closely with kitchen staff to ensure accurate and timely order delivery.
Handling Customer Complaints:Address guest concerns politely and escalate when necessary.
Compliance:Follow food safety, hygiene, and restaurant policies.
Job ID: 145345985