Description
As a Server Engineer you design and plan server infrastructure; you design standards
and processes to ensure scalable and reliable server architectures that are highly
available.
Key Responsibilities
- Act as the second or third point of contact for other technology stack teams seeking technical support in relation to Server Infrastructure.
- On major changes and as an escalation point can support implementations as required by management.
- Adhere to and assist with continual improvements to the overall Architecture standards and application roadmap for the Server and Storage infrastructure.
- Creates and defines Systems design/requirements for documentation in support of PL153 either for New Customer Launches and or complex Move Add Changes.
- Develop the Design standards and document our roadmap for Microsoft technologies such as: Active Directory, Azure AD, Identity SSO, Desktop as a Service.
- Researches, develops new solutions and designs for them in a manner that improves and pushes forward automation initiatives to optimize time to deploy (Infrastructure as Code).
- Perform peer reviews and approval on Method of Procedures for Changes to be implemented by Server Administrators, ensuring that they are consistent with the architecture frameworks.
- Performs effective capacity management and sizing to ensure correct budget is in place to continue supporting current infrastructure including organic growth, new launches, Mergers and Acquisitions and integrations.
About Company
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
