As a
Workday HCM, Security, & Integrations Administrator at Gainsight, you will be a technical expert supporting and enhancing Gainsight's Workday platform. You'll collaborate with
cross-functional teams, including People Operations, IT, Payroll, Benefits, Finance, and HR, to ensure seamless system performance, secure integrations, and efficient business processes.
This role offers growth opportunities to develop into a subject matter expert (SME) as the team expands.
Key Responsibilities
- Workday Configuration & Administration:
- Troubleshoot and resolve issues related to HCM, integrations, and security configurations.
- Recommend and implement enhancements to existing Workday business processes (e.g., Change Job workflows).
- Support security audits by reviewing and maintaining roles, permissions, and audit trails.
- Collaborate with stakeholders to refine and improve HR workflows and processes.
- Integrations:
- Manage integrations with external systems (e.g., payroll, benefits, expenses, IT platforms) and troubleshoot related issues.
- Ensure data accuracy and integrity across all integrations.
- Reporting & Analytics:
- Develop custom and standard reports using Workday Report Writer and other tools.
- Provide actionable insights to stakeholders through ad hoc reporting and analysis.
- Cross-Functional Collaboration:
- Partner with HR Business Partners, IT, and other departments to understand system requirements and recommend best practices.
- Act as a key point of contact for Workday-related questions and training.
- Future-Ready Expertise:
- Stay updated on Workday releases and features, assessing their potential value for Gainsight.
- Contribute to the long-term growth and scalability of the Workday platform.
Required
Key Qualifications
- 68 years of hands-on experience in Workday configuration, administration, and troubleshooting.
- Expertise in HCM, Integrations, and Security administration.
- Strong understanding of calculated fields, business processes, and integration security.
- Proven ability to collaborate across functions and communicate effectively in a multicultural, cross-level environment.
Preferred
- Workday PRO-HCM Certification or similar certifications is highly desirable.
- Experience in configuring and enhancing Workday modules, such as Advanced Compensation, Time Tracking, Absence, Performance, and Payroll.
Metrics for Success
- Reduction in business process enhancement backlog.
- Timely resolution of integration or security-related issues within SLA.
- Completion of security audits and implementation of recommended updates.
- Positive feedback from internal stakeholders on Workday processes and support.
Why You'll Love It Here
Your job shouldn't stand in the way of your happinessit should be a path to achieve it. At Gainsight, we're passionate about achieving our goalsat the office and everywhereand we work every day to create an environment that nurtures our best selves.
Gainsters love working here for several reasons. Here are a few:
Our Core Values: We are guided by our values on our mission to be living proof you can win in business while being human-first. Learn more here.
Our CEO: With a 99% approval rating on Glassdoor, Nick Mehta is one of the most beloved CEOs in Silicon Valley.
Our Growth Opportunities: From mentoring to career development opportunities, we're passionate about helping our Gainsters learn, grow and thrive.
Our Teammate Resource Groups: A huge source of pride for Gainsight, these groups are on a mission to put our values into action and make Gainsight a great place to work for all.
Our Wellness Priorities: Quarterly Recharge Days that re-energize us.
- Our Parody Videos: No explanation needed. Just watch them here!
