Senior Windows System Administrator

Total IT Experience: 12 - 15 Years

Relevant Experience: 10 - 12 Years

The ideal candidate will have experience in the following areas:

Computer and Mobile Operating Systems: macOS, Windows, iOS, Android

Server Operating Systems: Windows Server, Dell Unity, Dell PowerScale, Synology

Communications and Productivity Suites: Microsoft 365, Google Workspace

Mobile Device Management: Microsoft Intune, Addigy, Rippling, Meraki Systems Manager

Cybersecurity Tools: Microsoft Defender, DNSFilter, Huntress, Cisco Secure Endpoint, Cisco Umbrella

Network Administration: SonicWALL, Cisco Meraki, DNS

Identity and Access Management: Active Directory, Entra ID

Virtual Desktop Infrastructure: Azure Virtual Desktop

IaaS Platforms: Amazon Web Services (AWS), Microsoft Azure

Excellent troubleshooting and analytical skills, with a methodical and detail-oriented approach to problem-solving.

Comfortable working independently during off-peak US Eastern Time Zone hours with minimal supervision.

Exceptional customer service skills and strong business acumen.

Excellent written and verbal communication skills.

Experience working in a team-oriented, collaborative environment.

Proven track record in server and infrastructure monitoring, patching, and ticket queue management.

The ideal candidate will have one or more of the following certifications:

Intermediate (Associate) to Advanced (Expert) certification in administration of Microsoft 365, Windows, Entra, or Defender

Certification in CompTIA A+, Network+, or Security+, or equivalent

Apple Certified Support Professional (ACSP) or Apple Certified IT Professional

Cisco Certified Network Associate (CCNA)