Job ID 2025-14659
Date posted 11/11/2025
Location Bengaluru, India
Category IT
Job Overview
We are looking Active Directory and Windows based services Engineer who can quickly develop a good understanding of the ARM IT infrastructure and the needs of the user base.
- On a day-to-day basis follow the ITIL processes including Incident, Change, Problem, Request, and Knowledge.
- Contribute to, and take ownership of, ongoing improvement and stability initiatives of Arm's IT infrastructure via automation.
- Maintain and update key system documentation in line with changes made.
- Work with Service Delivery Management and the global Service Desk to provide communications to all teams and the general user base for both planned and unplanned system outages.
- A suitable sense of ownership and responsibility in driving tasks to timely and full completion!
Required Skills And Experience
Relevant technical accreditation or successful completion of vendor certified training in at least one of our key technologies (Active Directory, Microsoft Exchange Hybrid, Microsoft Identity Manager)
- Solid experience in managing AD Forests, Domains, Trusts, OUs, FSMO roles, and GPOs.
- Strong knowledge of Exchange Online, on-prem Exchange, and hybrid configurations.
- Good understanding of Windows related technology like SCCM, Print or DFS server, SSO.
- Ability to conduct AD BC/DR drills and implement post-drill improvements.
- Experience with Azure AD, Backup/Restore, and Azure Site Recovery.
- Skilled in PowerShell scripting for automation of administrative tasks.
- Experience in vulnerability management and providing on-call operational support.
- Excellent customer service attitude, written and verbal communication skills, and ability to communicate effectively with people at all levels.
- Ability to solve complicated problems in a reasonable time.
- Participate in the on call rotation and will require after hours work for planned changes and incident resolution, and provide expert level support to the IT Operations team.
Nice To Have Skills And Experience
- Experience with Microsoft Intune would be added advantage.
- Relevant technical accreditation or successful completion of vendor-certified training in at least one of our key technologies (Active Directory, Microsoft Exchange Hybrid).
In Return
Our 10x mindset guides how we engineer, collaborate, and grow. Understand what it means and how to reflect 10x in your work:
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email
Hybrid Working at Arm
Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
