Senior Voip Engineer

Responsibilities:

• Design, develop and deploy cloud based (public and on-premise) high performance, distributed and scalable voice and digital medias (message, chat and video) applications for public safety answering points (PSAP) utilizing best engineering practices
• Define component architecture based on stories created by Product Owner
• Evaluate feasibility of design/architecture by developing rapid prototypes or a minimum viable solution
• Develop, design, code, unit test, debug, integrate, document and participate in full life cycle of software development activities based on AGILE principle
• Diagnose, debug, and fix application operational issues in a timely manner
• Assist deployment and production support teams to work through customer escalated issues and provide resolutions and root-cause analysis

Requirements:

• Extensive VoIP application development experience for commercial call/contact center solutions. Strong knowledge of IP telephony (VoIP) and related protocols: SIP, RTP, WebRTC
• Hands-on experience of media server and management implementations and integrations
• 5+ years experience with backend programming languages Python, or C++ or Node.JS or LUA
• Familiarity with some of the following VoIP related opensources or technologies: Astrisk, FreeSWITCH, Kamailio, WebRTC, SBC
• Familiarity with some of the following backend related technologies: AWS/Azure ecosystem, Kubernetes, RESTful API, PostGreSQL, Redis, Shell scripting
• Experience working across all phases of product development lifecycle, including requirements definition, specifications, development, test, product release, and sustaining engineering
• Proficiency with Object-Oriented design methodology
• Experience with automated testing desired
• Excellent verbal and written communication skills
• Self-managed proactive work style. Strong interpersonal and collaborative skills
• Able to work independently and in a team environment
• Desire to engage in extremely challenging assignments