Job Description
JOB DESCRIPTION Senior Virtual Relationship Manager and Virtual Relationship Manager - Business Banking
1 Job Title Senior Virtual Relationship Manager / Visual Relationship Manager
Department Business Banking
Direct Supervisor Team Manager / Area Manager
Job Number 2 Job Purpose
- Manage a set of existing Platform/Neobiz relationships through outbound calling channels.
- To achieve assigned financial and non-financial target by calling the customers.
- Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products.
- customer's needs & profiling.
- Responsible for quality & soundness of assigned Platform/Neobiz (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).
- Providing Excellent Customer Service to customer
