Senior UX Researcher

Job description

Job Title:Senior UX Researcher

About the role:

• Lead complex, strategic research initiatives: Design and execute comprehensive research studies, including in-depth interviews, ethnographic studies, and advanced usability testing, to inform product strategy and design decisions.
• Employ advanced research methodologies: Leverage experimental design, ethnographic methods, and statistical analysis to conduct rigorous contextual inquiries and validate design concepts.
• Drive product innovation: Translate complex research findings into actionable insights and strategic recommendations that directly influence product roadmaps and design direction.
• Mentor and guide junior researchers: Provide guidance, coaching, and mentorship to junior UX researchers, fostering their professional growth and development.
• Champion user-centered design: Promote and evangelize Trellixs UX principles and best practices across the organization, contributing to a culture of user-centricity.
• Collaborate with cross-functional teams: Partner closely with product managers, designers, and engineers to ensure research findings are integrated seamlessly into the product development process.
• Communicate research impact: Effectively communicate research plans, findings, and recommendations to stakeholders at all levels, including executive leadership.
• Proactively identify research opportunities: Anticipate user needs and identify emerging trends to inform future research initiatives and product innovation.

About you:

• 5 to 7 years of progressive UX research experience with a Bachelors degree in Human-Computer Interaction, Psychology, Sociology, or a related field; or a Masters degree or equivalent advanced experience.
• Expert-level proficiency in applying user-centered design principles, design thinking, and a wide range of qualitative and quantitative research methodologies.
• Proven track record of leading complex research projects and delivering impactful insights that influence product strategy.
• Exceptional communication and presentation skills, with the ability to articulate complex research findings to diverse audiences.
• Strong leadership and mentoring skills, with the ability to guide and develop junior researchers.
• Demonstrated ability to build and maintain strong relationships with cross-functional teams and stakeholders.
• Highly analytical and detail-oriented, with a passion for uncovering user insights and driving product innovation.
• Cybersecurity experience is highly desirable.
• Portfolio demonstrating a variety of research methods and impact.