Senior User Researcher

Job Description-

• You will plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics
• evaluations) and support generative research (techniques to help define problem space, such as
• contextual inquiry, ethnography, data mining) efforts for specified products or small program areas
• to build deep user understanding and empathy
• You will help teams cross-functionally by synthesizing and communicating the right information,
• defining and measuring success
• You will create testable hypotheses and use research findings to support, challenge, and innovate
• Cvents product
• Apply your expertise and knowledge of research methodologies, human factors, the user centered
• design process, and statistics to product and service design in an iterative development environment
• Work with design, analytics, product management, customer support, marketing, and sales to
• formulate and address research questions
• Independently and collaboratively plan, execute, and analyze research across product or program areas
• Perform qualitative data analysis and support ongoing coding efforts
• Support survey design and execution as well as perform statistical analyses
• Undertake secondary research scans and comparative/competitive analysis
• Work within a small team to help evolve User Research practice