Senior User Experience Designer

Job Location: Mumbai / Pune / Bangalore

General Summary:

The Senior UX Designer is responsible for creating and improving the organization's suite of web applications by facilitating the UX design process. This role works in partnership with the Product Management teams to create superior, high-quality, and innovative user experiences across multiple platforms for partners.

Essential Duties & Responsibilities:

Provides support to cross-functional teams, with a high attention to detail

Researches, analyzes, and documents findings

May coach, review, and/or delegate work to other team members

Guides product teams to understand our partners and their needs through market analysis, customer research, and feedback

Collaborates with product managers, engineers, architects, and designers to understand the product requirements and enhance user experience

Embeds design-thinking processes around user research, rapid prototyping, testing, and iteration

Maintains design consistency, defined patterns, and interaction design

Designs and make recommendations on workflows and wireframes to prototypes

Ensures all design deliverables are completed on time and accurately

Builds comprehensive design portfolio displaying recent user-centered design work

Proposes design and user experience improvements based on data and testing results

Drives data-based decision-making, while viewing problems from a data-driven perspective

Facilitates the UX design process from research all the way through to high-fidelity design and prototype

Works cross-functionally from early ideation to ongoing discovery, and validation utilizing data-driven metrics

Collaborates with scrum teams to create a superior user experience for products across multiple platforms

Knowledge, Skills, and/or Abilities Required:

Ability to manage large projects and processes independently with limited supervision

Recognized subject matter expert of applicable work area

Ability to situationally adapt and understand new technology/processes as per business and partner requirement

Strong written and verbal communication skills

Strong team player with the ability to build positive and collaborative relationships

Proficient skills in user-centered design, UX research, UX strategy, and interaction design

Strong knowledge of design tools such as Figma, Axure, Balsamiq, or equivalent

Advanced problem-solving skills with a balanced approach towards aesthetics and usability

Strong knowledge of user testing tools like Maze

Educational/Vocational/Previous Experience Recommendations:

Bachelor's degree in a related field or equivalent business experience

6+ years of relevant experience

Experience with Agile-based project execution

Working Conditions:

Onsite/Hybrid/Remote depending on location

0-10% travel may be required