Job Description
About the Role
We are looking for a Senior RPA Developer who can take automation blueprints and turn them into stable, production-grade bots — fast. In this role, you will be the hands-on build force behind Genzeon's payer-side Prior Authorization automation, working within a defined solution architecture to develop, test, deploy, and maintain UiPath automations that operate in live healthcare environments.
You will work closely with the Solution Architect, Business Analysts, and clinical SMEs to understand PA workflows across specialty categories — DME, PT/OT, oncology, and pharmacy — and translate those requirements into reliable, reusable automation components. This is a high-output, high-ownership developer role on a greenfield product with real client deployments.
What You'll Do
Develop end-to-end RPA solutions using UiPath Studio, RE-Framework, and Orchestrator across the full PA automation lifecycle — intake, clinical criteria processing, decisioning, letter generation, appeals, and dismissals
Build and maintain reusable automation components, libraries, sequences, and flowcharts aligned to the solution architect's design standards and UiPath best practices
Integrate bots with healthcare systems including Epic, payer portals, UM platforms, and document management systems using UI automation, API calls, and data scraping techniques
Manage bot deployment, scheduling, robot provisioning, work queues, assets, and production monitoring in UiPath Orchestrator across UAT and production environments
Collaborate with Business Analysts and clinical SMEs during requirements gathering and PDD development to ensure automation specifications are technically feasible before build begins
Contribute to Process Definition Documents (PDDs) and Solution Design Documents (SDDs), and produce operational runbooks and high-level design documentation for each deployed process
Develop automated test cases, support pre-UAT testing, execute regression testing, and document and resolve defects through to production sign-off
Handle production issues, perform root cause analysis (RCA), implement fixes, and communicate resolution status to project stakeholders
Implement structured exception handling, alerting, and logging for every automation process to ensure robust, error-tolerant production behavior
Ensure all bots are developed and deployed in compliance with HIPAA and PHI handling requirements
Support hypercare period post-deployment and conduct knowledge transfer to support teams
Participate in Agile ceremonies — sprint planning, daily standups, task estimation, and sprint reviews — as a contributing member of the delivery team
Requirements
Responsibilities:
- Design and develop automation workflows using UiPath Studio.
- Work with Orchestrator Queues, triggers, assets. and Storage buckets
- Implement API integrations using HTTP Request activities.
- Build automations involving Action Center, Document Understanding, and Communication Mining.
- Very good knowledge and hands on in UI automation.
- Handle concurrency in Excel automation and migrate to queues/databases when needed.
- Train and deploy AI/ML extractors in Document Understanding.
- Apply knowledge of tokens, HTTP methods (PUT/POST/GET/FIND) in automation.
- Stay updated with new UiPath products like AI Center, Automation Hub, Task Mining, and Apps.
Requirements
Area
Must Have
Agentic design
- Shipped, production agentic automation on UiPath
- Reasoning / decisioning and dynamic exception routing
- Handles inputs not explicitly scripted
IXP / document intelligence
- Document classification and extraction
- Confidence-threshold handling for low-confidence results
- Validates fields (member ID, NPI, ICD-10) before acting
Integration & portal resilience
- Resilient selectors that survive portal UI changes
- Retry / recovery on slow, down, or logged-out sessions
- API auth, error handling, idempotency (no double-submit)
System write-back
- Accurate read/write to a system of record
- Comfort with structured sources (Excel, DB, worklists)
Healthcare domain
- Comfort in a regulated / compliance-sensitive (PHI/PII) environment
POD fit
- Owns a workstream end-to-end with light direction
- Flexes across all three workstreams
- Clear documentation and demo communication
Validation
- Passes a live technical screen / real code walkthrough
Benefits
Nice to Have
— (entry ticket; no nice-to-have tier)
- Experience with healthcare order documents specifically
- Prior automation of Carelon / Availity or comparable payer portals
- Hands-on Quanum experience
- Prior auth, eligibility, claims, or RCM background
- Prior POD / pooled-delivery experience
- UiPath certification
- Portfolio or recorded agentic demo
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