Join the Legacy of Innovation with Smartbox:
Smartbox Lockers is a global leader in smart locker and parcel management solutions, with active deployments across apartments, universities, enterprises, logistics, and retail. As part of our global expansion particularly into the U.S. and developed markets.
Smartbox is building a new suite of mobile applications designed to simplify complex workflows, enhance user experience, and bring greater control and intelligence to our ecosystem
Broad Function:
We are looking for a Senior UI/UX Product Designer who can take complete ownership of end-to-end mobile app design from early user journeys to high-fidelity interfaces and developer-ready specifications.
This role is ideal for a designer who has previously shaped mobile apps that are currently in use, and who enjoys converting high-level ideas into clean, intuitive, and practical user experience
Purpose of the Role:
To lead the end-to-end design of our mobile app by translating product vision into intuitive user experiences and high-quality interfaces that enhance usability, engagement, and overall product value.
Roles and Responsibilities:
User Experience Design
- Lead the full UX process: user flows, journey mapping, IA (information architecture), wireframes.
- Understand operational workflows and simplify them into intuitive mobile experiences.
- Structure multi-role access flows for managers, technicians, and administrators.
- Convert product goals into actionable UX frameworks with minimal supervision.
User Interface Design
- Create polished, modern, and consistent interfaces for enterprise and consumer-grade usage.
- Build and maintain a comprehensive design system for app consistency.
- Deliver pixel-perfect screens and components using Figma.
Prototyping & Validation
- Build interactive prototypes for internal demos, testing, and feedback cycles.
- Iterate quickly while maintaining clarity and design integrity.
Collaboration & Handover
- Work closely with product and engineering teams to clarify flows and expectations.
- Prepare developer-ready specifications with annotations, assets, and guidelines.
- Support engineering during implementation to ensure accurate translation of designs.
Product Thinking
- Understand broader product strategy and align UX decisions accordingly.
- Recommend improvements that enhance usability and reduce friction.
- Bring structure and clarity to abstract or evolving product ideas.
Portfolio Requirement:
- Candidates must share a portfolio or case study that includes:
- Complete mobile app design work
- User journeys and flows
- Wireframes and interactive prototypes
- High-fidelity UI screens
- Explanation of design decisions and thought process
- Links or screenshots of apps currently in use (where applicable)
Portfolios focused only on visual design without UX thinking will not be considered.
Desired Qualifications & Experience:
- 812 years of professional experience in UI/UX or digital product design.
- Experience working on mobile applications actively used by customers.
- Strong background in designing apps involving multi-step workflows or multi-role user interactions.
- Expert proficiency in Figma, Strong in journey mapping, wireframing, prototyping, and design systems.
- Ability to create developer-friendly documentation.
- Familiarity with design thinking and user-centered methodologies.
- High ownership and clarity in communication, strong product mindset and problem-solving skills.
- Effective collaboration with engineering and leadership.
- Clear, intuitive, and efficient mobile journeys that reduce operational friction.
- High-fidelity designs ready for engineering without ambiguity.
- A consistent design language across all Smartbox mobile apps.
- Positive collaboration with product and engineering teams.
The company offers a range of employee benefits including:
- Cashless medical insurance for employees, spouses, and children
- Accidental insurance coverage
- Life insurance coverage
- Retirement benefits including Provident Fund (PF) and Gratuity
- ESI*
- Sodexo benefits for income tax savings
- Paternity & Maternity Leave Benefit
- EL encashment