Senior Transport Coordinator

• Operate and manage 24/7 transport helpdesk services

• Coordinate transport activities across shifts and ensure SLA/KPI adherence

• Maintain transport logs, records, and vehicle tracking systems

• Supervise vendor operations, drivers, and fleet availability

• Ensure compliance with transport schedules and operational standards

• Analyze transport data and generate daily, weekly, and monthly reports

• Optimize routing and fleet allocation for efficiency and cost control

• Manage escalations and ensure smooth communication between teams

• Ensure proper documentation including log sheets, pickup lists, and reports