Job Title: Manager/Executive – Ticketing
Location: Jubilee Hills, Hyderabad (onsite)
Experience Required: Minimum 5 years (preferably handling corporate clients)
About the Role:
We are seeking an experienced and dynamic Manager – Ticketing to lead our corporate travel operations. The ideal candidate will possess strong client-handling expertise, deep GDS knowledge(Amadeus), and the ability to ensure seamless end-to-end travel support, including managing VVIP arrangements and airline coordination.
Key Responsibilities:
- Manage the day-to-day ticketing operations for corporate clients.
- Serve as the primary point of contact for airlines and key partners.
- Handle complex airline queries, fare negotiations, and group fare management.
- Coordinate VVIP and high-profile client movements at airports across India.
- Monitor and manage GDS queues efficiently to ensure timely ticket issuance.
- Deliver performance insights and revenue-enhancing updates for the ticketing team.
- Maintain high service standards to ensure client satisfaction and operational excellence.
Key Requirements:
- Minimum 5 years of experience in travel ticketing (corporate travel preferred).
- Strong communication, negotiation, and leadership skills.
- Proven experience handling airline relations and group fare negotiations.
- Proficiency in GDS platforms (Amadeus), including queue management.
- Ability to manage VVIP clients and handle sensitive travel requirements confidently.
- A proactive approach to improving revenue and team performance.
