About Us:
We are Mobileum and finding meaning in data is what we do.
We are a leading provider of analytics solutions for the Telecom industry. We believe in a world where people make decisions based on facts and truthful data. We optimize roaming, protect networks and improve customer experience across the board for telecom operators around the world - all through our Active Intelligence Platform.
Headquartered in Silicon Valley, Mobileum has global offices in Argentina, Dubai, Hong Kong, India, Portugal, Singapore and UK.
Join Mobileum Team: At Mobileum we recognize that our team is the main reason for our success. What does work with us mean Opportunities!
Position: NetSuite Senior Techno Functional
Reports to: Manager IT & Systems
Responsibilities
ESSENTIAL FUNCTIONS:
- NetSuite Functional Support
- Suite Scripts / Workflows (Approval Workflows, etc.)
- Saved Search / Report development (including functional parameters)
- Report distribution
- Forms – creation, updates, deployment
- Analytics Datasets and Workbooks development
- General NetSuite System Support
- Assist users in dashboard setup and home screen customization.
- Identify and support transition to best methods for importing external data into NetSuite.
- Support exploration and implementation of new functionality (i.e., expense reimbursement solution).
- Research and explore functionality and features currently not in use or under-utilized.
- Recommend alternatives for manual and Excel-based processes.
- NetSuite Role Management
- Role configuration to align with function, including supporting monitoring segregation of duties.
- Adjust roles as necessary to best support the position and its function, following the least necessary access rule.
- Basic NetSuite Administrative Functions
- New release evaluation and deployment
- Sandbox refresh
- Error decoding, correction, and/or support
- Support implementation of 3rd party integrations
- Support system security monitoring and audits
- Support integrations between NetSuite and third-party applications (CRM, billing, banking, etc.)
TASKS AND RESPONSIBILITIES:
- Requirements Gathering & Analysis
- Collaborate with stakeholders to understand business needs.
- Document functional and technical requirements for potential NetSuite enhancements.
- System Configuration & Optimization
- Customize NetSuite modules (e.g., CRM, Financials, Inventory) to align with business processes.
- Recommend and implement system improvements to increase efficiency.
- Track and report on the efficacy of continuous improvement efforts.
- Training & Documentation
- Create or support creation of user guides and training materials.
- Conduct workshops or one-on-one sessions to support users.
- Serves as teacher, mentor, and coach for ongoing system utilization.
- Stakeholder Communication
- Act as a liaison between technical teams and business units.
- Translate complex system capabilities into understandable business terms.
Soft Skills
- B.E./ B.Tech. - ECE / Computer Science, an MBA degree will be an added advantage
- Certification on NetSuite would be an added advantage.
- ITIL Framework certified or trained.
- Certified or have demonstrable experience with ISO27001/27002/27005
- Ability to translate business concepts and priorities into Application frameworks
- Innovative problem-solving ability
- Strong written and oral communication skills
- Value based Individual with team collaboration quality.
Experience: Looking for minimum 8+years of experience with Netsuite
Educational Qualification: Btech/Mtech/BE/MSc/MS/MCA
Location: Bangalore
