Senior Technical Writer

Zscaler Softech

Remote

6-10 Years

This job is no longer accepting applications

Posted 2 months ago
Over 100 applicants

Job Description

you'll be responsible for:

Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences
Creating post-sales content and enhance documentation with visuals to support UX and engineering teams
Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams
Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management
Contributing to the creation and maintenance of standards, style guides, and terminology best practices

What We're Looking for (Minimum Qualifications)

A minimum of 6+ years of experience in technical writing
Bachelor's degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable)
Proven experience in writing REST API documentation
Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON
Proficiency in using tools like JIRA and/or Confluence

What Will Make You Stand Out (Preferred Qualifications)

Experienced in Agile development environments with a proven track record of creating online help documentation and knowledge base articles
Background in network and/or cloud security.
Hands-on expertise with HTML5 and CSS with web-based or mobile products

More Info

Job Type:

Permanent Job, Work From Home

Industry:

Information Technology

Role:

IT /Technical Content Developer

Function:

Journalism/Content Writing/Editing/Correspondent

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Zscaler Softech

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

Job ID: 113883405

Jobs by Skill - IT