Senior Technical Writer

• We're seeking a Technical Writer with at least 2+ years of demonstrable experience creating software product documentation.
• You will be responsible for developing and delivering customer-focused documentation.
• Your work will encompass all stages of the documentation lifecycle, from planning to publication.
• This includes collaborating with engineering, UX, and customer-facing teams within an Agile framework.
• You will use specific authoring tools and apply Technical Writing principles to create concise, goal-based documentation that effectively addresses customer needs.

About you:

• Minimum 2+ years of writing experience.
• Ability to write clear, concise, and accurate technical documentation for software products adhering to the Technical Writing standards.
• Adept at independently researching and learning new technologies using various resources, including documentation, tutorials, and online communities.
• (Good to have) Demonstrated understanding of UX principles and their application to technical documentation, ideally with experience collaborating with UX designers.
• Experience working within an Agile development environment, including active participation in daily stand-ups, sprint planning, and retrospectives.
• Effective communication skills, including the ability to clearly articulate technical information to both technical and non-technical audiences, and collaborate with development teams, UX designers, and customer-facing SMEs.