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Senior Technical Specialist

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  • Posted 13 days ago
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Job Description

Job Description

  • Understand and become highly proficient in IP Based fixed access networks, Layer2 and Layer 3 protocols
  • Perform architecture and design analysis for customer requirement
  • Understand real-world Customer deployments and incorporate feedback into developed features.
  • Work closely within and across team/DU and Product Management to jointly deliver high quality products and solutions

How You Will Contribute And What You Will Learn

  • Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services.
  • Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.
  • Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.
  • Shares initial ideas for professional direction of own organisational unit.
  • Acts as a professional advisor and mentor for staff / workteam / taskforces.
  • May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.
  • Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers requirements.
  • Manages Subcontracting / Partnership Manager.
  • Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
  • Plans technical requirements from customers needs.
  • Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).
  • Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.
  • Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
  • Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
  • Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.

Key Skills And Experience

  • Bachelor's or Master's degree in Computer Science or related field with 8 to 10yrs years of relevant experience in Product testing.
  • Proficient in Python/ Tcl/ Pearl /Java with Datacomm/Networking/NMS Test experience
  • Proficient in test strategy preparation, test planning, debugging and problem solving, automation of testcases
  • Familiar with OO design is preferred
  • Familiar with multi-core, multi-process, multi-thread programming
  • Familiar with network protocol, L2/L3 packet forwarding is preferred

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About Company

Job ID: 142133685

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