Senior Technical Specialist

Responsibilities and key activities

Experience - 8 - 12 Yrs

• Develop highly demanding concepts and solutions globally

• Take a leading global role as an engineering stakeholder in various development projects

• May lead global development cross-functional engineering projects from several viewpoints.

• May make management decisions as substitute for management and typically can take be substitute for a manager.

• Has knowledge and understanding of KONE global equipment offering, technical design, structure and details and of the technical strengths and limitations of products.

• Analyses contracts and specifications for equipment and selects the right products for the required solution.

• Designs highly demanding customized solutions.

• Cost understanding of solutions and components.

• Takes safety aspects into account and designs environmentally sustainable solutions when possible.

• As a member of a global engineering team, shares his/her knowledge and skills with colleagues and participates actively in meetings and workshops.

• May play the role of Chief Design engineer for supporting Major Projects

• Analyses technical requirements and identifies possible solutions

• Selects the optimal product/solution that meet the customer needs

• Clarifies with relevant stakeholders in case of unclear requirements and decides the solution

• Designs the solutions and/or components to meet customer specific requirements

• Creates drawings, engineering structures or other relevant outputs for the solution

• Understands basic cost levels of different components and solutions and utilizes cost knowledge in his/her work

• Takes all design relevant aspects into account when making engineering designs, like:

• Self-checks outputs of his/her own work. Participates in checking of colleagues work outputs.

• Reports his/her work progress on a timely basis

• Communicates deviations from the given customer specification and passes outputs of his/her work to relevant parties on time

Performance measures

. Punctuality - service actual finish date vs planned finish date

. Response time - service duration in calendar days from opened to completed

. Productivity - service used hours vs planned hours

. Quality - First Pass Yield and Warranty Claims

. Development project specific targets

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