Senior Technical Services Co-ordinator

Technical Services Coordinator

Work Dynamics

What this job involves:

Duties & Responsibilities

• Monitor day to day technical operations activity for the site.
• Support to ensure adequate supply of materials including Electrical,
  
  

plumbing, Carpentry

• Coordinate with the landlord team to ensure compliance with statutory
  
  

regulations on fire, health and safety standards & building management

• Conduct weekly physical inventory for stock management and raise IMT
  
  

requests

• Coordinate with vendor staff & staff on site to ensure the smooth operation
• Routinely inspect the building, have regular walk arounds and raise tickets for
  
  

closure of the identified snags on a daily basis

• Participate in emergency evacuation procedures including crisis
  
  

management and business continuity

• Assess & analysis of the readings for weekly & monthly reports on M & E,
  
  

covering the maintenance contracts, spare parts consumption, Incident

reports, Improvement projects etc

• Support the asst manager- technical in identifying energy management,
  
  

saving opportunities, risk management.

• Ensure all the electromechanical systems planned preventive maintenance
  
  

are undertaken in accordance with the 52 week calendar

• Share 2 min GUTS survey form to users and take corrective action on
  
  

the users feedback, randomly meet users on a daily basis to

understand the facilities services

• Track Staff attendance through VMT tool
• Coordinate & support office renovation and refurbishment activities
• Support asst manager- technical to forecast the regular & monthly spends for
  
  

the month

• Support in procurement process f or regular and ad hoc technical
  
  

activities

• Coordinate with the vendor's to receive monthly invoices on
  
  

time.

• Coordinate for quarterly NDC's for principle / non principle vendor
• Provide a training to the onsite team equipments procedure & implementation
• Recommend continuous quality improvement practices
• Additional activity given by site services manager / client
  
  

Performance objectives

• Client/Stakeholder Management
  
  

○ Proactively engage stakeholders to ensure that on site client's

expectations are met though high levels of customer service

○ Build and develop effective client / stakeholder relationships

across multiple levels of the organisation

○ Proactively understand the customers/ employees needs and act

on them before being requested

• Finance Management
  
  

○ Accurate billing and invoicing

○ Adherence to the monthly forecast

○ Invoice management.

• Procurement & Vendor Management
  
  

○ Work on getting quotations as per site need

○ Sharing indents for monthly material supply

○ Zero stock out of situation

• Other Key Activities
  
  

○ Participate in emergency evacuation procedures including

crisis management and business continuity

○ Take readings for weekly & monthly reports on M & E, covering

the maintenance contracts, spare parts consumption, Incident

reports,

Improvement projects etc

○ Energy management, saving opportunities, risk management

& engineering systems audits

○ Preparing floor register f or Health and Safety Issues f or client

24/7 emergency call support and site attendance is required

Sound like you To apply you need to be:

Key attributes

• Excellent people skills and ability to interact with a wide range of client staff
  
  

and demands

• Tertiary qualifications in Electrical Engineering essential
• Knowledge of occupational safety requirements
• Finance Management (Invoices)
• Vendor Management
  
  

Employee specification Electrical/Mechanical Engg Graduate with 2+ yrs of min exp in facility

management else separate approval for only Electrical/Mechanical Engg

Graduate has to taken.