Position Responsibilities
At Mastercard D&S, you will build revolutionary products that advance how businesses all over the world seize the most value from their data. As a senior technical program manager, you will:
- Plan, execute, and deliver projects from inception to completion
- Partner across roles and teams to ensure dependencies and risks are identified, well understood, and managed
- Partner with Product Managers and Customer Experience Designers to develop a deep understanding of users and use cases and apply that knowledge to all engineering efforts
- Manage and ensure the timely scoping, design, implementation, and release of complex features
- Drive innovative improvements to team processes
- Proactively identify roadblocks and challenges, and brainstorm and execute contingency plans throughout project execution
- Establish and maintain clarity and visibility of project decisions, expectations, and milestones
- Ensure high-quality outputs of all project milestones and dependencies
- Mentor junior teammates
- Guide and drive effective collaboration within all parties needed for project execution
- Manage internal and external relationships and collaborate with any external vendors part of the project plan
Ideal Candidate Qualifications
- 6+ years of experience working closely with engineering and product teams in an agile team environment
- Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models across multiple teams
- Curious mindset and willingness to ask questions to identify solutions to faced challenges
- Demonstrated experience building relationships, and partnering with many teams and roles
- Enjoys diving deep to understand of the platforms capabilities and underlying technologies
- Can communicate to executives, peers, and stakeholders with impact, eloquence, and authenticity
- Customer-centric development approach
- Passion for analytical / quantitative problem solving
- Track record of identifying and implementing improvements to team development processes
- Motivation, creativity, self-direction, and desire to thrive on varying team settings
- Superior academic record with a degree in Computer Science, Engineering, or related technical field
- Strong written and verbal English communication skills
