Senior Technical Lead

We are looking for a Network Engineer with strong fundamentals in Routing and Switching, hands‑on troubleshooting skills, and practical exposure to SD‑WAN environments.

The ideal candidate should be CCNA‑certified and capable of working in a fast‑paced enterprise network support environment.

Key Responsibilities:

• Troubleshoot L2/L3 network incidents, including switching, routing, VLAN, and WAN-related issues.

• Monitor and manage network performance across large, distributed environments.

• Work on SD‑WAN technologies for configuration, troubleshooting, and optimization.

• Perform root cause analysis and provide permanent fixes for recurring issues.

• Maintain network documentation, topology diagrams, and configuration logs.

• Collaborate with cross‑functional teams to resolve complex network problems.

• Support implementation, configuration, and maintenance of network devices.

• Assist in proactive monitoring and alert handling using tools like Zabbix.

Required Skills and Qualifications:

• CCNA certification (mandatory).

• Strong knowledge of routing and switching concepts (OSPF, BGP basics, VLANs, STP, EtherChannel, etc.).

• Experience in network troubleshooting in an enterprise environment.

• Hands‑on knowledge of SD‑WAN technologies (any platform—VeloCloud preferred if applicable).

• Good understanding of firewalls, load balancers, or wireless (basic preferred).

• Familiarity with network monitoring tools (Zabbix experience is a plus).

• Ability to work in 24x7 support or rotational shifts if required.

• Strong analytical and communication skills.

Good to Have:

• Knowledge of scripting (Python, Bash, etc.) for automation and reporting.

• Experience in Zabbix configuration or similar monitoring tools.

• Exposure to cloud networking (AWS/Azure) or virtualization technologies.

• Experience with Juniper devices (if relevant for your environment).