Senior Technical Consultant
Job Description
Role Responsibilities:
- Lead end-to-end integration projects between Sprinklr and third-party platforms
- Consult internal and external stakeholders on technical solution design
- Troubleshoot API issues, build PoCs, and extend capabilities using SDKs
- Mentor junior consultants and document integration standards and best practices
Key Deliverables:
- Custom API integrations and reusable connectors
- Solution architecture aligning Sprinklr with CRM, DAM, CCaaS platforms
- Platform improvement recommendations and backend analysis reports
- Integration documentation and troubleshooting guidelines
More Info
Key Skills
About Company
Sprinklr
Skills:
PowerShell, Bash, integration skills across identity, AI runtime assessments, Onyx Security, Koi Agentic Endpoint Security, Go, CrowdStrike Falcon AIDR, AI architecture, Palo Alto Prisma AIRS, Zscaler AI Security, scripting and automation in Python, Zenity
Skills:
ITOM, Ui Policies, Itsm, Soap, Cmdb, Scripting, Business Rules, Workflows, Servicenow, REST, MID Server integrations, Service Portal, discovery
Skills:
SCCM, MECM, ITOM, Intune, REST, Cmdb, Itam, CIS–SAM, HAM lifecycle configuration, SAM, IntegrationHub, ServiceNow CSA, SOAP integrations, Discovery data flows, CIS–HAM, CIS–ITSM, CIS–Discovery, Flow Designer, CSDM, ServiceNow platform, JAMF, HAM, ACL security model, CAD Certified Application Developer, App Engine custom scoped application delivery, SAM Pro reconciliation
Skills:
.NET, Apis, Python, C#, CTRM data models, Integration capabilities