Senior Technical Consultant

Job Title : Senior Technical Consultant.

Department : Technical.

Location : Kochi, Kerala.

Experience : 4-6 years

Qualification : BE/B Tech , BCA, MCA

Metadata Technologies is an award-winning Microsoft Partner Company specializing in Property Management Solutions. We are seeking a Senior Technical Consultant – D365 CRM with strong expertise in designing, developing, and implementing Microsoft Dynamics 365 CRM solutions. Job Summary The primary objective of this role involves customizing and implementing D365 CRM, handling integrations, and supporting business requirements. The ideal candidate should have strong technical skills, problem-solving ability, and experience in CRM customizations, plugins, and workflows, ensuring efficient and scalable solutions.

Key Responsibilities

• Design, configure, and customize Dynamics 365 CRM components including security models, entities, relationships, and UI elements (forms, views, dashboards).

• Develop and implement business rules, workflows, plugins, and custom workflow activities.

• Work with CRM SDK, publishers, and data modelling to build scalable solutions.

• Integrate Dynamics 365 with third-party systems using CRM APIs and technologies such as C#, Power Automate, SSIS, etc.

• Design and generate reports using OOB reports, SSRS (FetchXML based), and Power BI.

• Leverage Power Platform tools including Power Automate and Power Apps for process automation and app development.

• Manage solution lifecycle including managed/unmanaged solutions and patches.

• Develop custom extensions and web applications on Dynamics 365 using JavaScript, HTML, and CSS.

• Provide technical design inputs and support data migration, mapping, and imports using standard CRM APIs.

• Collaborate with stakeholders to deliver scalable and efficient CRM solutions. Skills & Qualifications.

• 4–6 years of experience in Dynamics 365 CRM development and customization.

• Strong understanding of CRM architecture, SDK, and data modeling concepts.

• Hands-on experience in plugins, workflows, integrations, and Power Platform tools.

• Proficiency in C#, JavaScript, HTML, CSS, and related technologies.

• Experience in reporting tools such as SSRS and Power BI.

• Knowledge of solution management and deployment processes.

• Exposure to Field Service and CRM Portals is an added advantage.

• Strong problem-solving and communication skills.

Certifications (Preferred)

• Microsoft Dynamics 365 + Power Platform Solution Architect

• Microsoft Power Platform Developer

• Microsoft Dynamics 365 Sales

Additional Tools (Good to Have)

• Click Dimensions

• Ingenius Call Center

• TIBCO

• Git Hub for Copilot

• Copilot Studio

About Us:

Established in 2002, we have grown to become a regional leader in Customer Relationship Management (CRM) having rich experience and knowledge in this domain for 17 years. Headquartered in the Dubai Internet City, Metadata has extended its reach to various regions throughout Middle East, India and USA. We are a proud recipient of various awards including Microsoft Dynamics CRM Industry Partner Award, TECOM Pearl Award for Customer Service etc.

To know more, visit the following links:-

Our website - http://metadatacorp.com

Our flagship product - http://www.propertyxrm.com/ Metadata LinkedIn Page - https://www.linkedin.com/company-beta/872470/ Property-xRM

Launch at Burj Al Arab, Dubai – https://www.youtube.com/watchv=XN2WDwJebZ8

Metadata becomes the first Gold Certified Partner for Cloud CRM in the Region - Gold Certified Partner and What It Means To You! Property-xRM Twitter - https://twitter.com/propertyxrm Metadata Twitter - https://twitter.com/metadatacorp