Key Accountabilities and main responsibilities
Strategic Focus
- Lead transformation efforts, audits, and business continuity projects.
- Drive innovation, resilience, and adaptability within the team s operations.
- Partner with global stakeholders to align delivery with business goals and strategic direction.
- Drive standardization and consistency in data collection methodologies across asset classes.
- Support quality improvement through automation, workflow enhancements, and issue resolution frameworks.
- Encourage cross-training to minimize risk and reduce dependency, building a more agile and capable team.
Operational Management
- Review market announcements, trading volumes, and intelligence for in-depth analysis.
- Analyse large datasets to identify trends, patterns, and anomalies in shareholder transactions and behaviours.
- Oversee daily operations, including shift planning, floor-level support, and resource allocation.
- Monitor productivity and quality for both the team and individual contributions.
- Handle task prioritization, leave planning, and operational escalations.
- Track and report daily, weekly, and monthly operational metrics and compliance updates.
- Participate in calls with global teams and facilitate information flow between process owners and analysts.
People Leadership
- Manage a team of 10+ members, ensuring timely delivery, process adherence, and consistent upskilling.
- Conduct performance discussions, assign goals, and support career development paths.
- Provide coaching and feedback based on individual needs and business priorities.
- Encourage a high-morale, collaborative team culture through motivation and fair communication.
- Organize knowledge-sharing sessions and support group/individual training needs.
Governance & Risk
- Ensure adherence to internal controls, risk frameworks, and documentation protocols.
- Maintain audit-ready trails of all data validation and review processes.
- Identify operational risks and work with stakeholders to proactively mitigate them.
- Promote data confidentiality and compliance with external regulatory requirements.
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
- Bachelor s/master s degree in finance, Business, Economics, or a related discipline.
- 7+ years of research or data analysis experience, including 3+ years of team management.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights
- Hands-on experience in validating data from public domain sources such as filings, reports, and databases.
- Strong knowledge of operational workflow tools, documentation practices, and audit readiness.
- Excellent interpersonal, stakeholder management, and communication skills.
- Proficient in Excel; knowledge of VBA or system workflows is an added advantage.
- Ability to interpret data using tools like Excel, Power BI, or Tableau
- CFA (any level) is a plus.
- Detail-oriented, structured, and capable of working within dynamic and time-sensitive delivery environments.
- Team player with the ability to lead by example and adapt to evolving business needs.
