Senior Systems Engineer

About Visy:

Visy is a family-owned Australian business and a global pioneer in sustainable packaging, recycling and logistics. They operate across 150 sites globally, including operations in Asia, Europe, and the USA, supported by a dedicated workforce of over 7,000 employees. It is Australia and New Zealand's largest manufacturer of food and beverage packaging, made from household recycling. As Australia's largest recycler, it processes 40% of Australian households recycling. Visy also supports customers with logistics, packaging supplies, point of sale displays and more. At Visy India, their technology hub in Hyderabad, they are expanding their technical capabilities to support their global business.

Position Summary:

• The Senior Systems Engineer is responsible for the operational stability, security, lifecycle management and continuous improvement of Visy's Windows Server and hybrid identity infrastructure.
• The role provides technical leadership across Active Directory, Windows Server, Entra ID and supporting infrastructure platforms, ensuring services remain secure, scalable and aligned with business requirements.
• The role leads infrastructure initiatives including security uplift programs, platform modernisation, lifecycle management and end-of-support migrations. The engineer works closely with application, security, service provider and business teams to provide technical guidance, resolve complex issues and drive continuous improvement.
• The position also supports team capability development through mentoring, knowledge sharing and technical leadership.

Key Responsibilities:

• Own the operational performance, security and lifecycle management of Windows Server and Active Directory environments.
• Administer and maintain hybrid identity services, including Active Directory, Entra ID and directory synchronization.
• Provide Level 3 support and technical leadership for complex infrastructure and identity-related issues.
• Lead infrastructure projects including platform upgrades, security remediation and end-of-support migrations.
• Drive continuous improvement through automation, standardization and operational best practices.
• Identify and remediate infrastructure vulnerabilities in collaboration with Cyber Security and technology teams.
• Support Azure and VMware platforms to ensure availability, performance and operational efficiency.
• Develop and maintain technical standards, documentation and support processes.
• Mentor engineers and contribute to team capability development.
• Ensure compliance with Visy security, governance and change management requirements.

Key Challenges:

• Maintaining secure, reliable and highly available infrastructure across a hybrid environment.
• Balancing operational priorities with project delivery and continuous improvement initiatives.
• Managing platform lifecycle, security risks and evolving business requirements.

Key Stakeholders:

Internal:

• Information & Digital Technology Teams
• Cyber Security
• Operational Technology Teams
• Business Unit Leaders
• Project and Delivery Teams

External:

• Managed Service Providers
• Technology Vendors
• Hardware and Software Partners
• Professional Services Consultants

Mandatory Experience & Qualifications:

• 6–8+ years of Microsoft infrastructure engineering experience within enterprise environments.
• Strong expertise in Active Directory, Windows Server and hybrid identity solutions.
• Experience delivering infrastructure upgrades, migrations and security improvement initiatives.
• Proven ability to troubleshoot and resolve complex technical issues.
• Experience working within structured service and change management environments.
• Strong stakeholder engagement, communication and problem-solving skills.

Desirable:

• Microsoft or Azure certifications.
• VMware administration experience.
• PowerShell scripting and automation skills.
• Experience supporting Operational Technology (OT) environments.

Key Technical & Professional Skills:

• Active Directory and Entra ID
• Windows Server administration
• Azure infrastructure services
• VMware virtualization
• Infrastructure security and vulnerability management
• PowerShell automation
• Project delivery and lifecycle management
• Technical leadership and mentoring
• Stakeholder and vendor management