Minimum 5 Years Of Relavent Work Experience.
5 to 8 years of work experience
Fixed work shift with on-call readiness, including schedule adjustment for product deployment events.
Desired Skills
- ITIL , Helpdesk experience , Communication skills , Customer relationship
- Business Analysis Planning and Monitoring.
- Requirements Analysis and Design Definition.
- Project Management experience supporting Enterprise Operations.
- Basic Understanding of Windows servers and Azure technologies.
- Knowledge of Change Control/RFC processes
- Work in culturally diverse environments.
- Knowledge of Data Center operations and vendor management.
- Experience working within SLA parameters (documentation, coordination).
- Proficiency in Microsoft Excel and Power BI.
- Strong analytical, and critical thinking skills.
- Excellent written and oral communication skills.
- Proactiveness and ability to work independently with minimal direction.
- Strong grasp of business processes and industry regulations, particularly in Healthcare environments.
Responsibilities
- Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.
- Plan deployment of new solutions with cross-team communication.
- Engage in continuous improvement and enhancement planning for Infrastructure services.
- Analyze technical and business needs to recommend solutions through team interactions.
- Build and maintain positive relationships with clients, vendors, consultants, and end-users.
- Stay updated on domain-specific developments and integrate them into enterprise systems.
- Ensure proper documentation and accountability in project management and methodologies. Job Description
- Support coordination of cross-Enterprise, highly available applications on a global network.
- Collaborate with Development Teams for troubleshooting and deployment issue resolution.
- Manage multiple tasks effectively with strong time management and prioritization skills.
- Communicate clearly with both technical and non*technical teams.
- Possess basic knowledge of MSSQL databases, programming concepts, AI, machine learning, and cloud computing.
- Focus on integrating AI/automation, advanced data analytics, and hybrid skills blending business strategy with technology.
- Documenting Change Controls and Monitor change management and product lifecycle.
- Coordination across teams to ensure compliance.hem
