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altera digital health

Senior Systems Analyst

5-8 Years
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Job Description

Minimum 5 Years Of Relavent Work Experience.

5 to 8 years of work experience

Fixed work shift with on-call readiness, including schedule adjustment for product deployment events.

Desired Skills

  • ITIL , Helpdesk experience , Communication skills , Customer relationship
  • Business Analysis Planning and Monitoring.
  • Requirements Analysis and Design Definition.
  • Project Management experience supporting Enterprise Operations.
  • Basic Understanding of Windows servers and Azure technologies.
  • Knowledge of Change Control/RFC processes
  • Work in culturally diverse environments.
  • Knowledge of Data Center operations and vendor management.
  • Experience working within SLA parameters (documentation, coordination).
  • Proficiency in Microsoft Excel and Power BI.
  • Strong analytical, and critical thinking skills.
  • Excellent written and oral communication skills.
  • Proactiveness and ability to work independently with minimal direction.
  • Strong grasp of business processes and industry regulations, particularly in Healthcare environments.

Responsibilities

  • Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.
  • Plan deployment of new solutions with cross-team communication.
  • Engage in continuous improvement and enhancement planning for Infrastructure services.
  • Analyze technical and business needs to recommend solutions through team interactions.
  • Build and maintain positive relationships with clients, vendors, consultants, and end-users.
  • Stay updated on domain-specific developments and integrate them into enterprise systems.
  • Ensure proper documentation and accountability in project management and methodologies. Job Description
  • Support coordination of cross-Enterprise, highly available applications on a global network.
  • Collaborate with Development Teams for troubleshooting and deployment issue resolution.
  • Manage multiple tasks effectively with strong time management and prioritization skills.
  • Communicate clearly with both technical and non*technical teams.
  • Possess basic knowledge of MSSQL databases, programming concepts, AI, machine learning, and cloud computing.
  • Focus on integrating AI/automation, advanced data analytics, and hybrid skills blending business strategy with technology.
  • Documenting Change Controls and Monitor change management and product lifecycle.
  • Coordination across teams to ensure compliance.hem

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About Company

Job ID: 145539831

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