Your IT Future, Delivered

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about monitoring and data analytics. Our Infrastructure Services - Data and Observability team is continuously expanding. No matter your level of monitoring and data analytics proficiency, you can always grow within our diverse environment.

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Grow together
You will provide 24x7 Splunk operational support within Infrastructure Services and Secure Public Cloud environment. Your role includes proactive maintenance and administration of Splunk as monitoring and data analytics tool to ensure stable IT service delivery, improving monitoring system availability by preventing outages and performance issues. You will help to resolve service requests for data onboarding and perform investigations to resolve incident related tickets. You will also work with product vendors for incident escalation, bug and security fixes.

Ready to embark on the journey Here's what we are looking for:

As a Senior System Support Specialist (Splunk), having hands-on experience in Splunk Enterprise or Splunk Cloud is a huge plus. You are having:

• 6-8 years of working experience with bachelor's degree or relevant degree in Compute r Science, Information Technology or related field.
• Practical knowledge and experience in Splunk architecture, configuration and data onboarding process.
• Experience in other monitoring tools and scripting languages
• Good knowledge in Linux OS and Kubernetes will be advantage
• Working experience in Azure cloud services.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.