Job Summary
Introduction
At NIIT, we're transforming the way the world learns, for the better. That's why the world's best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
Link for our website: About NIIT MTS
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Roles And Responsibilities
- Responsible for Helpdesk support to end users.
- Desktop Maintenance activities Installation, AV, Windows update, general upkeep
- Monitoring of IT Infrastructure; Links/Compliance
- Responsible for providing connectivity. End-User devices/tools to Intranet and Internet connectivity. Involves managing Connectivity device Router, firewall, Ips, Switches, Wi-Fi access point, Physical Connectivity, VPN, Extranet. Liaising with ISP and other service providers on the delivery side of Services.
- - International and Domestic Contact Center
- Technology are from Microsoft for systems/Application and Cisco/HP on networking. MS SQL, SharePoint, Exchange, Active Directory, TATA Contact center
- Account Management (Account ID & Mailboxes)
- Server and Network event monitoring etc.
Educational Qualification
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
Experience
- 5–8+ years of hands-on experience in system administration or infrastructure engineering
