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Senior System Administrator

IT By Design
3-7 Years
Chandigarh
Quick Apply
  • Posted 26 days ago
  • Over 50 applicants have applied

Job Description

  • The Senior System Administrator would be responsible for handling advanced first level support of service requests in a professional and timely manner
  • This relates to all technology, including workstations, resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats

Job Responsibilities

  • Desktop operating system maintenance, troubleshooting, and diagnosis.
  • Desktop connectivity troubleshooting
  • Application installation and support
  • Printer installation and support
  • Client VPN installation and support
  • Microsoft Office Suite Support
  • Desktop antimalware administration and resolution
  • Active Directory user management and troubleshooting
  • Exchange/Office 365 user management and troubleshooting

Must Haves

  • Good conceptual understanding of Windows desktop OS
  • At least 3 years of Windows desktop end-user technical support
  • Excellent written and verbal communication skills
  • Excellent customer service skills

Added Advantage

  • Conceptual understanding or hands-on experience on Backups & Firewalls.
  • Networking skills (Windows, CISCO).
  • VMWare Certified
  • MCSE or CCNA or A+ certification.

About Company

We specialize in custom business solutions for MSPs. With our expertise and commitment to our clients’ success, we create partnerships that take your business to the next level.
For over two decades, ITBD has lived in the MSP world. Today we’re the most trusted MSP for MSPs. We have spent 20 years building a team of highly trained technical talent that can support any MSP at a moment’s notice. We’ve developed and continue to refine an all-in-one software solution that helps MSPs manage staff, keep objectives on target, and build a strong and happy company culture.

We have given back to our community through our Build IT Initiative, which includes an annual conference focused on MSP growth by facilitating the sharing of knowledge and resources. And finally, we have built a community for our partners that is focused on growing their teams through professional development and leadership trainings.

Job ID: 115169049

Last Updated: 06-08-2026 07:19:59 AM
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