Senior Supply Chain Executive

The Role

The Senior Supply Chain Executive is responsible for independently managing and coordinating end-to-end supply chain activities, including parts planning, procurement, logistics coordination, inventory management, overseas warehouse support, RMA processing, and project deployment support.

The role serves as a key operational member of the Supply Chain team, handling day-to-day supply chain activities with minimal supervision while supporting more complex procurement, logistics, and project requirements.

The Senior Supply Chain Executive is also expected to provide operational guidance to junior team members, identify and escalate supply chain risks, and support the Supply Chain Manager in maintaining operational efficiency, cost control, and process compliance across multiple countries.

Key Accountabilities

• Parts Planning & Procurement
• Independently manage parts planning, sourcing, and procurement based on project and operational requirements.
• Review requirements and prioritize purchases according to deployment timelines and business needs.
• Negotiate supplier pricing, lead time, and commercial terms to achieve cost optimization.
• Coordinate with technical teams on parts requirements and deployment readiness.
• Manage supplier onboarding, PO processing, delivery follow-up, and overdue escalation.
• Identify sourcing risks and recommend alternative suppliers or mitigation plans.
• Logistics, Inventory & Warehouse Coordination
• Independently coordinate local and international inbound and outbound shipments with vendors, forwarders, and overseas partners.
• Review shipping requirements, documentation, customs/import-export requirements, delivery timelines, and logistics costs.
• Monitor shipments through final delivery and manage delays, exceptions, and urgent requirements.
• Coordinate with local and overseas warehouses on receiving, verification, storage, inventory, and outbound requirements.
• Monitor inventory accuracy, stock availability, replenishment requirements, stocktakes, and reconciliation activities.
• Identify inventory discrepancies, shortages, or excess stock and coordinate corrective actions.
• RMA / Warranty Management
• Manage end-to-end RMA and warranty activities with vendors, technical teams, and relevant stakeholders.
• Monitor outstanding RMA/DOA cases and ensure timely follow-up and closure.
• Maintain RMA reporting and highlight aged, recurring, or high-risk cases requiring attention.
• Project & Stakeholder Support
• Act as the Supply Chain operational point of contact for assigned projects.
• Coordinate with Service Delivery, Technical, Sales, Project, warehouse, and external partners to ensure deployment readiness.
• Identify procurement, logistics, inventory, cost, and timeline risks before execution.
• Provide procurement and logistics timelines, operational updates, risks, and recommended actions.
• Support T&M quotations and validate Supply Chain costs and operational feasibility.
• Support multi-country deployments and complex or urgent operational requirements.
• Operational Excellence & Team Support
• Independently manage assigned operations and projects with minimal supervision.
• Maintain accurate Supply Chain records and support internal, finance, and external audit requirements.
• Identify process gaps and recommend improvements to cost, efficiency, accuracy, and operational controls.
• Support the development and implementation of Supply Chain SOPs.
• Provide operational guidance and knowledge sharing to junior team members.
• Support workload prioritization and act as a key backup to the Supply Chain Manager for day-to-day operational matters.
• Escalate significant operational, cost, compliance, or project risks to the Supply Chain Manager.
• Perform other duties assigned by management.
  
  

Skills & Experiences

• Strong knowledge of procurement, logistics, inventory, and warehouse operations.
• Good understanding of international shipping and import/export processes.
• Strong supplier, stakeholder, and project coordination capabilities.
• Proficiency in Microsoft Office and ERP/WMS systems.
• Strong analytical, coordination, and problem-solving skills.
• Ability to identify operational risks and recommend practical solutions.
• Ability to independently manage multiple priorities and meet tight deadlines.
• Strong communication and stakeholder management capabilities.
• Ability to guide junior team members and share operational knowledge.
• Service-oriented mindset with good business and commercial awareness.