Job Description
- Understand customer needs and recommend suitable jewelry pieces.
- Handle customer queries effectively and escalate complex issues.
- Demonstrate strong product knowledge, including features and benefits.
- Communicate product value and support store sales targets.
- Stay updated on new collections and promotions.
- Adapt to shift timings, store requirements, and transfers within the cluster.
- Maintain punctuality and take on additional responsibilities as needed.
- Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
- Ensure the store is clean, presentable, and visually appealing.
- Follow SOPs, policies, and theft-prevention protocols.
- Work collaboratively with the team to ensure smooth operations.
- Show sensitivity while addressing customer concerns and use good judgment in difficult situations.
Requirements
Min HSC 2 years of retail experience/ Graduates with 2 years
of experience in retail.
- Must be above 20 years of age and below 35 years of age.
- Basic computer skills and microsoft office
- Proven track record of exceeding sales targets consistently
- Experience in providing exceptional customer service and
building strong customer relationships
- Experience in mentoring team members
- Experience in handling cash transactions and inventory
management
- Proficient in POS systems and other relevant retail
technologies
- Knowledge of visual merchandising principles
- Positive and enthusiastic attitude
- Excellent presentation and grooming standards
- Flexibility and adaptability to work varied shifts
Benefits
PF
ESI
check(event) ; career-website-detail-template-2 => apply(record.id,meta) mousedown=lyte-button => check(event) final-style=background-color:#6875E2;border-color:#6875E2;color:white; final-class=lyte-button lyteBackgroundColorBtn lyteSuccess lyte-rendered=>
