Senior Staff Engineer - R42 platform, Go, Docker, K8s, Kafka, GenAI, CI/CD

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Loyalty & Benefits Platform is part of the larger Enterprise Platforms Center of Excellence where product, engineering and delivery resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities.

We are on a journey to create world's best loyalty & benefit experiences for our customers with a team of energetic and passionate talents using agile practices to build highly available, nimble, extensible & modern platform for loyalty, R42.

The Senior Staff Engineer, R42 Platform will provide deep technical knowledgeand solution delivery at a platform level. This leader will be primarily responsible for implementing new, highly scalable platform components, enhancing and maintaining existing components of core R42 Platform by partnering and collaborating with engineering and product leadership team. The ideal candidate is a technical expert with a strong software engineering background, which will take a hands-on approach to guide teams of incredibly talented smart creatives in continuing to transform and modernize our core and most critical platform R42, while enabling the team to deliver tangible value to our business stakeholders on an ongoing basis.

Key Accomplishments:

• Highly collaborative and provide technical expertise to help engineers overcome technical problems.
• Work with platform and domain team to implement new scalable platform components, 50-60% of the time is spend on coding and hands-on technical implementation, comes up with architecture, design, engineering, and implementation of key R42 platform components.
• Provide hands-on solution to develop micro services, prototype next generation of applications and proof of concepts for the new technologies.
• Work with Principal Engineers and Architects to define solution requirements and technical implementation approach.
• Drive both high-level and detailed technical designs and lead design reviews and woodshedding.
• Actively participate in team and company-wide Architecture and Engineering discussions and forums.
• Sets up best practices for software development and test.
• Identifies opportunities to adopt innovative technologies
• Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments.
• Responsible for health and quality of the code across the portfolio, including leadership functional testing, and CI/CD tool integration.

Minimum Qualifications:

• 10+ years of active Engineering experience in a complex environment and/or comparable experience.
• Experience with design and implementation of distributed applications
• Hands-on coding experience in the R42 platform primary technology stack (Go, Docker, K8s, Kafka, Elastic, Postgres and Cassandra relevant frameworks, languages, OS libraries, etc.).
• Demonstrated willingness to learn new technologies, and takes pride in how fast they develop working software
• Understanding of and experience with core American Express Enterprise Platforms a plus.
• Recent hand-on experience with modern software engineering concepts (e.g.CI/CD, DevOps, containers, microservices, etc.) and adept at using GenAI
• Proven ability to transform business requirements into high-quality production software.
• Demonstrated ability to optimize the performance of enterprise software systems and/or components.
• Ability to participate in the prevention, diagnosis, and resolution of system outages as an expert in the underlying platform architecture.
• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field.
• Master's degree in Computer Science, Software Engineering, Information Systems, or related field a plus.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.