Senior Staff Engineer, CRM-Dynamics

Job description

• Total Experience 10+years.
• Hands on experience in working with Microsoft Dynamics CRM and Power platform.
• Expertise in Dynamics 365 CRM (Sales & Service modules) with expertise in customizing and extending DCRM Sales & DCRM Service using JavaScript, C#, and Plugins.
• Strong hands-on experience in plugin development using Dataverse SDK, Power Automate, and Azure Functions.
• Advanced experience in Model-Driven Apps, including custom UI development.
• Strong knowledge and experience in Power Automate, SharePoint, Office 365, and API integrations.
• In-depth understanding of Azure services, including OAuth authentication and role-based security.
• Hands-on experience with Custom Ribbons, Command Bars, and JavaScript for form scripting and automation.
• Experience in configuring and customizing Case, Opportunity, SLA Management, and Knowledge Base in DCRM Service.
• Expertise in setting up and configuring Sales Pipeline, Lead Scoring, Forecasting, and Quote Management in DCRM Sales.
• Experience in integrating Dataverse Web API, Custom Connectors, and external systems.
• Ability to work independently while participating in design, development, and implementation of application systems.
• Actively seeks and shares knowledge with others, effectively communicating and presenting information in a clear and organized manner.
• Ability to resolve challenges efficiently, working closely with project managers and executive management when needed.
• Strong verbal and written communication skills to ensure that your ideas, strategies, and successes resonate within the team and with clients.

Responsibilities:

• Organized, agile, persistent, and proactive, with the ability to juggle multiple tasks within tight deadlines.
• Delivers information effectively to support the team or workgroup, with strong writing and editing skills in English, conveying complex ideas clearly and directly.
• Hands-on experience in developing Power Automate to support Backend jobs, bulk updates to dataverse, connection to SharePoint, 0365. Etc.
• Thoroughly document and effectively communicate technical analyses, designs, and specifications. Additionally, provide explanations for the preferred approach over alternative solutions.
• Proven ability to collaborate with team members across boundaries, contributing productively and respecting different points of view. Able to cultivate effective client relationships and partnerships across organizational boundaries.
• Takes personal ownership and accountability for meeting deadlines and achieving agreed-upon results, with strong problem-solving skills.
• Experience working with Azure DevOps and continuous integration.
• Familiarity with Agile software delivery methodologies such as Scrum connection to SharePoint, 0365. Etc.